Dear Mr. Sanchez,

Your letter brightened our day!

Thanks so much for taking the time to let us know how much you enjoy our products. At every level of the Peps-Cola system, we take great care to ensure our products meet the highest possible standards in taste, refreshment and overall quality. It pleases us to know that our hard work and high standars are recognized and valued by those whose opinions matter most to us, consumers like you.

Once again, thanks for your great comments. It is always a pleasure to hear from a Pepsi fan!

Sincerely,

Joan Serrecchia

Consumer Correspondence Specialist

Love,

John Sanchez